We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.
1. Access data and hosting
You can visit our websites without providing any personal information. Each time a web page is accessed, the web server automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access.
This access data is evaluated solely for the purpose of ensuring the smooth operation of the site and improving our offering. In accordance with Art. 6 (1) (f) GDPR, this serves to safeguard our legitimate interests in the correct presentation of our offering, which prevail in the context of a balancing of interests. All access data is deleted no later than seven days after the end of your visit to the site.
Hosting services provided by a third party
As part of processing on our behalf, a third party provides us with services for hosting and displaying the website. This serves to safeguard our legitimate interests in the correct presentation of our offer, which prevail in the context of a balancing of interests. All data collected in the context of using this website or in the forms provided for this purpose in the online shop, as described below, is processed on its servers. Processing on other servers only takes place within the scope explained here.
This service provider is located within a country of the European Union or the European Economic Area.
2. Data collection and use for contract processing and when opening a customer account
We collect personal data when you voluntarily provide it to us in the context of your order, when you contact us (e.g. via contact form or email) or when you open a customer account. Mandatory fields are marked as such, as in these cases we require the data for contract processing, or to process your contact request or open a customer account, and without this information you cannot complete the order and/or open an account, or send the contact request. The data that is collected can be seen in the respective input forms. We use the data you provide in accordance with Art. 6 (1) (b) GDPR for contract processing and handling your enquiries. After complete fulfilment of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to further use your data, which is permitted by law and about which we inform you in this statement. You can delete your customer account at any time by sending a message to the contact option described below or by using the function provided for this purpose in your customer account.
3. Data transfer
For the fulfilment of the contract in accordance with Art. 6 (1) (b) GDPR, we will pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods ordered. Depending on which payment service provider you select during the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves, provided that you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
Data transfer to shipping service providers
If you have given us your express consent to do so during or after your order, we will pass on your email address and telephone number to the selected shipping service provider in accordance with Art. 6 (1) (a) GDPR so that they can contact you before delivery for the purpose of delivery notification or coordination.
Consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.
Deutsche Post AG
Charles-de-Gaulle-Str. 20
53113
Bonn
4. Cookies and web analytics
In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests in an optimised presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, which prevail in the context of a balancing of interests. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognise your browser the next time you visit (persistent cookies). You can find the storage period in the overview in your web browser’s cookie settings. You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:
Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/ph21411?locale=de_DE
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™ : http://help.opera.com/Windows/10.20/de/cookies.html
If you do not accept cookies, the functionality of our website may be limited.
Use of Google (Universal) Analytics for web analysis
This website uses Google (Universal) Analytics, a web analysis service provided by Google LLC (www.google.de), for website analysis. This serves to safeguard our legitimate interests in an optimised presentation of our offering in accordance with Art. 6 (1) (f) GDPR, which prevail in the context of a balancing of interests. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address is truncated within the member states of the European Union or in other signatory states to the Agreement on the European Economic Area before transmission. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. The anonymised IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Once the purpose has been fulfilled and we have stopped using Google Analytics, the data collected in this context will be deleted.
Google LLC is headquartered in the United States and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the United States and the European Commission, the latter has determined that companies certified under the Privacy Shield provide an adequate level of data protection.
You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plugin, you can click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you will need to click the link again.
5. Contact options and your rights
As a data subject, you have the following rights:
- pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
- pursuant to Art. 16 GDPR, the right to request the immediate correction of inaccurate or incomplete personal data stored by us;
- pursuant to Art. 17 GDPR, the right to request the erasure of your personal data stored by us, unless further processing is necessary
– for exercising the right of freedom of expression and information;
– for compliance with a legal obligation;
– for reasons of public interest; or
– for the establishment, exercise or defence of legal claims; - pursuant to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, unless
– the accuracy of the data is disputed by you;
– the processing is unlawful, but you refuse to have it deleted;
– we no longer need the data, but you need it to assert, exercise or defend legal claims; or
– you have objected to the processing pursuant to Art. 21 GDPR; - pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transfer to another controller;
- pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.
If you have any questions regarding the collection, processing or use of your personal data, or if you wish to request information, correction, blocking or deletion of data, or revoke any consent you may have given or object to a specific use of data, please contact:
Joachim Matzkows
IWiS Consult GmbH
Manteuffelstr. 74
12103 Berlin
+49 (0) 30 885 935 0
j.matzkows@iwis-itconsult.de
As of September 2025
Right to object
Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which prevail in the context of a balancing of interests, you may object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.
After you have exercised your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.
This does not apply if the processing is for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.